Local consultant for Training on needs assessment for Kosovo Probation Service officers (SSA)

Background:

The OSCE Mission in Kosovo (the Mission) is implementing a comprehensive project on “Advancement of strategic and operational capacities and human rights compliance within security sector institutions”. This project mainly targets the Ministry of Internal Affairs (MoIA) and Kosovo law enforcement institutions, including the Kosovo Police (KP), Kosovo Police Inspectorate (PIK), Kosovo Correctional Service (KCS), Kosovo Probation Service (KPS), and Kosovo Forensic Agency (KAF). Activities of this project focus on enhancing their operational capacities and specialised skills to effectively respond to criminal behaviour. Specifically, the project foresees numerous specialised and advanced trainings, and workshops and support implementation of local strategies and associated action plans to improve operational effectiveness in tackling all forms of criminal activities, as well as develop and review sub-legal framework.

The project overall objective is to support the security sector institutions to advance their strategic and operational capacities, and human rights compliance within the police, forensics, police oversight, and correctional services. This will be covered through three specific objectives:

1. Security sector institutions operate more effectively in areas of forensics, oversight mechanisms, re-integration and rehabilitation;
2. Local law enforcement institutions are able to effectively identify, prevent and combat serious and organized crime; 
3. Law enforcement institutions and relevant oversight bodies improve their response to preventing, combating, and monitoring hate crimes, while institutional mechanisms efficiently address VERLT.

In line with this, the Mission will organize a three-day training for 20 Kosovo Probation Service officers to equip them with the skills and knowledge necessary to conduct effective training needs assessments, enabling them to identify skill sets and skill set gaps, prioritize training needs, and implement targeted development programs within their teams. In order to achieve this, the Mission will hire a local consultant who will prepare and deliver the above stated training.  This training aims to empower probation officers with the tools and techniques necessary to assess training needs accurately, leading to more effective and targeted development programs that enhance overall performance and service delivery, as well as increase retention and career development of the KPS.
 

Objective of Assignment: 

The objective of the training on needs assessment is to equip KPS officers with the skills and knowledge to effectively conduct training needs assessments, enabling them to identify skill gaps, prioritize training needs, and design targeted development programs that enhance team performance, improve service delivery, and support career development and retention. 

Duration of Assignment:

The Consultant will be hired for 5 working days.

Tasks and Responsibilities:

1. Develop the training methodology and materials in consultation with the Police Development and Monitoring Section (PDMS) activity manager and deliver the agenda;
2. Prepare presentation slides and case studies in consultation with the activity manager, including the pre- and post-evaluation material;
3. Delivering a three-day training on Needs Assessment for Kosovo Probation Service (KPS);
4. Producing final training evaluation report with recommendations for further action by the OSCE Mission in Kosovo.

Deliverables:

• By 06 October 2025, submit the presentation, agenda, and corresponding materials to the activity manager for review and comments.
• By 10 October 2025, incorporate PDMS comments in the training agenda and material and submit the final version to the activity manager for approval.
• From 13 to 15 October 2025, conduct a three-day training for 20 KPS participants.
• By 24 October 2025, deliver a final training evaluation report to the PDMS Project Manager summarizing the observations during the training.

Necessary Qualifications:

• A bachelor degree from a university of law, social sciences or police college;
• Minimum ten years of relevant professional experience in the area of Needs Assessment;
• Minimum five years of training experience in the area related to law enforcement oversight; 
• Proven experience in delivering specialized training courses to law enforcement agencies and public institutions;
• Previous professional experience in work with international organizations;
• Knowledge of Kosovo context is an advantage;
• Cultural sensitivity and sound professional judgment; 
• Previous experience of working in a capacity building role is an asset; 
• Excellent spoken and written English language is essential;
• Demonstrated ability and willingness to work as a member of a team, with people of different cultural and religious backgrounds and different gender, cultural sensitivity and judgment.
   

Remuneration Package:

Remuneration will be based on the selected consultant's/expert's qualifications, experience, the tasks and deliverables for this position and in accordance with the OSCE established rates.

In order to apply for this position, you must complete the OSCE's online application form, found under OSCE Careers - Jobs. Applicants are encouraged to use the online recruitment and only fully completed OSCE applications will be accepted. However, if you have technical difficulties with the system, you may use the offline application form found at Offline application form | OSCE Employment and forward the completed form quoting the vacancy number by e-mail to: consultancy.omik@osce.org. In line with your qualifications, please indicate a preference for one or more fields of expertise listed above (while using the online application, the field of expertise preference can be indicated in the cover letter part). Kindly note that applications received after the deadline, submitted in different formats than the OSCE Application Form, or other languages than the English language would not be considered. The OSCE is committed to diversity and inclusion within its workforce and encourages qualified female and male candidates from all national, religious, ethnic, and social backgrounds to apply.